What are your hours?Our Chicago location is open Wednesday through Sunday. I am a beginner how can I get started?Register for a beginner class at TCS, or read our Beginner’s Guide To Needlepoint. We truly love teaching beginners to stitch and can’t wait to teach you! Do you accept returns?We do not accept returns on fibers or finishing. Returns for canvases and accessories are handled on a case by case basis. To initiate a return please reach out to manager@thirdcoaststitches.com. Do you offer custom painting?Yes! Please reach out to us at custom@thirdcoaststitches.com to learn more. Do you offer finishing services?Yes! We work with a wide array of talented finishers to bring your finished design to life. We offer soft goods finishing (pillows, stockings, stand-ups), leather (keyfobs, belts, purses), acrylic, ornament, eyeglass case finishing and more. We feel finishing is one of the most important roles of a needlepoint store, and assisting with finishing customers' projects is one of our greatest joys! If you are not able to come into the store to drop off your project for finishing please email hello@thirdcoaststitches.com for details on mailing your finished project. What are your finishing prices?Finishing prices depend on a number of variables, like size, materials, item type, and more. Please reach out to hello@thirdcoaststitches.com for an estimate. Do you accept returns?We do not accept returns on fibers or finishing. Returns for canvases and accessories are handled on a case by case basis. To initiate a return please reach out to manager@thirdcoaststitches.com. What types of fiber do you stock?We stock Silk & Ivory, Pepper Pot, Essentials, DMC 3, DMC 5, and Vineyard Merino. We also stock various novelty fibers, like Silk Lame Braid, Glisten, Kreinik, Very Velvet, Neon Rays, Frosty Rays, Glisten, Straw Silk, and more. If you don't have a canvas can you order it for me?Yes, we absolutely can! Email us at hello@thirdcoaststitches.com and we are happy to assist with custom orders. |
