Frequently Asked Questions
The shop
You can find the shop at 707 W. Armitage Ave., Chicago, IL 60614
You can find the shop at 707 W. Armitage Ave., Chicago, IL 60614
Our Chicago location is open Wednesday through Sunday.
Wednesday: 12:00 - 6:00
Thursday: 12:00 - 5:00
Friday: 12:00 - 5:00
Saturday: 11:00 - 5:00
Sunday: 11:00 - 4:00
Our Chicago location is open Wednesday through Sunday.
Wednesday: 12:00 - 6:00
Thursday: 12:00 - 5:00
Friday: 12:00 - 5:00
Saturday: 11:00 - 5:00
Sunday: 11:00 - 4:00
Shipping & Returns
Our orders are packed and shipped as quickly as possible, but anticipate that it will take about 3 business days for an order to ship.
We ship via UPS. Cost & time to arrival is calculated by our shipping provider, you will see these details in checkout.
Our orders are packed and shipped as quickly as possible, but anticipate that it will take about 3 business days for an order to ship.
We ship via UPS. Cost & time to arrival is calculated by our shipping provider, you will see these details in checkout.
Cost & time to arrival is calculated by our shipping provider, you will see these details in checkout.
Cost & time to arrival is calculated by our shipping provider, you will see these details in checkout.
We do not accept returns on fibers or finishing.
Returns for canvases and accessories are handled on a case by case basis. To initiate a return please reach out to manager@thirdcoaststitches.com.
We do not accept returns on fibers or finishing.
Returns for canvases and accessories are handled on a case by case basis. To initiate a return please reach out to manager@thirdcoaststitches.com.
Shopping
Yes, we absolutely can! Email us at hello@thirdcoaststitches.com and we are happy to assist with custom orders.
Yes, we absolutely can! Email us at hello@thirdcoaststitches.com and we are happy to assist with custom orders.
Check out the Beginners section of our site -- there you'll find canvases that we recommend for the new stitcher, as well as some favorites amongst other beginners!
If you're local to Chicago, sign up for one of our beginner classes! We truly love teaching beginners to stitch and can’t wait to teach you!
Check out the Beginners section of our site -- there you'll find canvases that we recommend for the new stitcher, as well as some favorites amongst other beginners!
If you're local to Chicago, sign up for one of our beginner classes! We truly love teaching beginners to stitch and can’t wait to teach you!
We stock Silk & Ivory, Pepper Pot, Essentials, DMC 3, DMC 5, and Vineyard Merino. We also stock various novelty fibers, like Silk Lame Braid, Glisten, Kreinik, Very Velvet, Neon Rays, Frosty Rays, Glisten, Straw Silk, and more.Â
We stock Silk & Ivory, Pepper Pot, Essentials, DMC 3, DMC 5, and Vineyard Merino. We also stock various novelty fibers, like Silk Lame Braid, Glisten, Kreinik, Very Velvet, Neon Rays, Frosty Rays, Glisten, Straw Silk, and more.Â
Yes! Please reach out to us at custom@thirdcoaststitches.com to learn more.
Yes! Please reach out to us at custom@thirdcoaststitches.com to learn more.
Kitting, Stitching, & Finishing
On the product page, you'll see the option to select the type of fiber you want. For some canvases, the fiber cost will be part of your order, for others we will send a separate invoice.
If you have any questions, please reach out to hello@thirdcoaststitches.com and we'd be happy to assist!
On the product page, you'll see the option to select the type of fiber you want. For some canvases, the fiber cost will be part of your order, for others we will send a separate invoice.
If you have any questions, please reach out to hello@thirdcoaststitches.com and we'd be happy to assist!
Yes! We work with a wide array of talented finishers to bring your finished design to life. We offer soft goods finishing (pillows, stockings, stand-ups), leather (keyfobs, belts, purses), acrylic, ornament, eyeglass case finishing and more. We feel finishing is one of the most important roles of a needlepoint store, and assisting with finishing customers' projects is one of our greatest joys! If you are not able to come into the store to drop off your project for finishing please email hello@thirdcoaststitches.com for details on mailing your finished project.
Yes! We work with a wide array of talented finishers to bring your finished design to life. We offer soft goods finishing (pillows, stockings, stand-ups), leather (keyfobs, belts, purses), acrylic, ornament, eyeglass case finishing and more. We feel finishing is one of the most important roles of a needlepoint store, and assisting with finishing customers' projects is one of our greatest joys! If you are not able to come into the store to drop off your project for finishing please email hello@thirdcoaststitches.com for details on mailing your finished project.
Finishing prices depend on a number of variables, like size, materials, item type, and more. Please reach out to hello@thirdcoaststitches.com for an estimate.
Finishing prices depend on a number of variables, like size, materials, item type, and more. Please reach out to hello@thirdcoaststitches.com for an estimate.
Have a different question?
Head to our contact form to send us a message and we'll get back to you as soon as we can!